This handbook has been produced by Water Corporation to assist builders and plumbers to work with us and our regulators to deliver the best possible outcomes for our customers, by protecting public health as well as public and privately owned assets.

Water Corporation recognises the need for government bodies, utilities and industry to work together to identify relevant areas of responsibility within the industry and the services delivered to the community.

In addition to their customer obligations, there are also statutory obligations in protecting water and wastewater infrastructure. Laws and regulations relevant to Water Corporation’s operations and assets that set out these obligations are listed within this publication, as a guide to other documents that need to be understood when delivering services.